EVERYTHING YOU NEED TO KNOW

Frequently asked questions about your stay at ID Aparthotel.

Find answers to the most frequently asked questions about staying at ID Aparthotel, from check-in and facilities to parking, getting around Amsterdam and everything in between.

Booking


Why should I book direct?

When you book directly through our website, you'll enjoy the best available rate, exclusive direct booking benefits and greater flexibility. Plus, you'll receive a €10 restaurant credit, a complimentary bicycle, free late check-out until 1 PM and free cancellation until 2 PM, one day before arrival (selected rates).

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What time are check-in and check-out?

Check-in is available from 3:00 PM, and check-out is before 11:00 AM. Early check-in and late check-out are available subject to availability.

Can I check in early or check out late?

Yes, both early check-in and late check-out are available upon request and subject to availability.

What is your cancellation policy?

Cancellation depends on the rate you've booked. Flexible rates can be cancelled free of charge until 2 PM, one day before arrival, while discounted rates may have different conditions.

Apartments


What is an aparthotel?

An aparthotel combines the freedom of an apartment with the services of a hotel. Enjoy a fully equipped kitchen, spacious living area and hotel services such as a 24-hour reception, weekly housekeeping and complimentary Wi-Fi.

What's included in the apartment?

Every apartment includes a fully equipped kitchen, dining and living area, private bathroom, comfortable beds, Smart TV, Wi-Fi and climate control.

Do all apartments have a kitchen?

Yes. Every apartment features a fully equipped kitchen with a fridge, freezer, dishwasher, stovetop, oven or microwave, kettle and coffee maker.

How often is housekeeping provided?

Housekeeping is included every seven days for both short and long stays. Additional cleaning is available upon request for an additional fee.

 

Are towels and bed linen included?

Yes. Fresh towels and bed linen are included and refreshed during the scheduled housekeeping service.

Are baby cots and extra beds available?

Yes. Baby cots are available free of charge upon request. Extra beds are available for selected apartment types at an additional cost.

Facilities


Is parking available?

Yes. Secure parking is available in our underground parking garage. Electric vehicle charging points are available, subject to availability.

Can I charge my electric vehicle?

Yes. EV charging stations are available in our underground parking garage.

Is Wi-Fi included?

Yes. Complimentary high-speed Wi-Fi is available throughout the hotel and in every apartment.

Is there a gym?

Yes. Hotel guests have complimentary access to our gym between 7:00 AM and 11:00 PM.

Is there a sauna?

Yes. Self-service washing machines and dryers are available for guests in the shared laundry area.

Can I rent a bicycle?

Yes. Bicycles are available to rent, making it easy to explore Amsterdam like a local. 
Book direct and get the bicycle for free during your stay. 

Is breakfast available?

Yes. Breakfast is served daily at The 51 Gastropub.

Is your reception open 24/7?

Yes. Our reception is open 24 hours a day, 7 days a week, so we're always here to help.

Do you have luggage storage?

Yes. You're welcome to store your luggage before check-in or after check-out while you explore Amsterdam.

Pets


Can I bring my dog?

Yes. Dogs are welcome at ID Aparthotel. Charges depend on the length of your stay.

Are other pets allowed?

Small pets may be accepted on request. Please contact us before your arrival to discuss the options.

Location


How far is Amsterdam Sloterdijk Station?

We're just a short walk from Amsterdam Sloterdijk Station, with direct connections to Schiphol Airport and Amsterdam city centre.

How do I get to Schiphol Airport?

Schiphol Airport is easily reached by direct train from Amsterdam Sloterdijk Station.

Is the hotel easy to reach by car?

Yes. ID Aparthotel is conveniently located near the A10 motorway with on-site parking available.

Is Amsterdam Central Station easy to reach?

Yes. Amsterdam Central Station is just one train stop away and can be reached in around 5 minutes from Amsterdam Sloterdijk Station. Thanks to our location, you'll enjoy quick and easy access to the city centre of Amsterdam.

 

 

Groups


Do you offer group bookings?

Yes. We offer group bookings for more than 3 apartments or 10 guests, as well as long-term stays. Our reservations team will be happy to create a tailored offer and advise you on the best option for your group. Simply contact us at stay@amsterdamidaparthotel.com to request a personalised quote.

Long stay


Do you offer long-stay rates?

Yes. We offer special long-stay rates for stays of 10 nights or longer. Contact our reservations team for availability and a personalised quote.

stay@amsterdamidaparthotel.com

Book extended stay


 

Can I register at the hotel?

Yes. Registration is possible for stays of 30 nights or longer.

Restaurant


Is there a restaurant at the hotel?

Yes. The 51 Gastropub serves breakfast, dinner and a wide selection of local craft beers.